Worker Survey
We recently surveyed our registered workers and asked them to measure the quality of the key elements of our recruitment services.
Out of the workers who responded to the survey, 99% rated the majority of our services as excellent.
Our Services
Excellent
Good
Poor
Speed of registration
99%
1%
Volume of work
99%
1%
Variety of work
98%
2%
Accuracy of payroll
99%
1%
CentralAxis platform
99%
1%
Our professional staff
99%
1%
Central’s values
99%
1%
Central’s eLearning courses
95%
5%
We also asked our workers for comments relating to their experience of registering and working for Central. Here’s a sample of the comments we received:
I registered with Central after being out of work for a while. I was pleasantly surprised with how quick and efficient the registration process was. Even better for me was the fact that booking assignments and submitting timesheets is so easy to do on CentralAxis, their online Portal.
The staff who work at Central and the ad-hoc team are approachable, knowledgeable & helpful. From the moment I first registered I started to cover ad hoc shifts, until I was offered a long-term assignment with a great organisation.
I would recommend anyone who is looking for a recruitment agency, to register with Central and choose to work with the best.
For me, Central is the stand out agency in this field across the capital. I've experienced the service they offer from both sides (candidate and customer) and have always been mightily impressed by the quality they demonstrate. Not only are they thorough, approachable and speedy during the registration process, the subsequent level of advice, guidance, training and continued support throughout placement is second to none. I can't praise Central enough and I would encourage anybody from this background to register.
I have always received excellent service from Central. Initially, I spoke to a resourcer, who was very professional and understanding. All the staff I have met have had a respectful, understanding and professional approach. They are accommodating to your personal and professional needs. They made me feel comfortable enough to share my personal circumstances and helped me create a flexible schedule without feeling pressured.
The recruitment team were proactive in finding a suitable work placement for me and communicated every action taken, reassuring and boosting my confidence to succeed. Central, opposed to other agencies I have experienced, have a very fair and transparent approach to the job opportunities available to all. They advertised all jobs and allow one to choose according to their suitability. I would recommend anyone to join Central Care. I am happier than ever, to have been considered by you all at Central Care and would like to thank the staff team for working above and beyond to help people like myself with employment.