Service Manager Ne
Young People | 3 DL14 |£20.28 per hour (incl. of Holiday Pay) | 2-3 months | Job Ref: BD9402 | Posted: 16/04/2026
Central Recruitment is currently recruiting for a Service Manager, to work in the Durham area. The service provides assessment, support and move on to young people at risk of homelessness.
The successful candidate will be required to work 37.5 hours per week, working Monday - Friday, between the hours of 8AM - 8PM (usual working hours are 9AM - 5PM). Temporary cover is required for approximately 3 months. The pay rate is £17.63 per hour, with £2.65 holiday pay, totalling £20.28 per hour.
Please note: you will be based across two accommodation sites which have 5 units each, and 7 outreach flats.
In this position, you will be expected to;
- Manage a team of 4 Progression Coaches, Night Progression Coaches and Outreach Workers
- Build and manage local relationships, including regular meetings with commissioners, stakeholders, delivery partners and other service providers for homelessness services
- Hold specific responsibilities for ensuring the safety of the building for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting
- Liaise with internal departments including Finance, HR, Quality and Compliance, Fundraising, Communications and Business Development as necessary to ensure the smooth running of the service
- Ensure budgets are maintained as directed by the Executive Director of Finance and Resources and are managed throughout the year by working with the finance team and Assistant Director using its systems and processes
- Ensure the highest standards of support for young people are provided and maintain effective and efficient housing management practices, delivering KPI targets in both areas
- Work within the organisations model of Acceptance and Commitment Therapy informed delivery to support clients to understand and act on their values, strengths, and long-term vision for their future
- Ensure the service meets all the relevant regulatory and quality standards, including compliance with Ofsted requirements to maintain the highest level of care and support.
To apply for this role, you must have;
- Experience leading a team, setting clear goals and ensuring continuous improvement to delivering a quality service to clients.
- Commitment to developing and motivating a team through mentoring, coaching and feedback, ensuring your team is well equipped to achieve a quality-run service
- Strong analytical skills with the ability to assess complex situations, identify potential risks and implement effective solutions within a dynamic and complex environment
- Excellent interpersonal skills communicating with a range of stakeholders including clients, external partners including commissioners, medical professionals, local authorities and housing providers.
- Experience in building and maintaining relationships both internally and externally
- Ability to analyse data and make informed decisions based on reports and KPI's
Please note; easy on street parking is available
Candidates should confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible.
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