Specialist Intensive Housing Support Worker
Complex Needs | 1 SS1 |£15.91 per hour (incl. of Holiday Pay) | 3-4 months | Job Ref: BD9073 | Posted: 19/11/2024
Central is currently recruiting for a Specialist Intensive Housing Support Worker, to work in the Southend-on-Sea area. The service supports people who have experienced sustained or recurring homelessness with long-term housing and provides intensive wraparound support focussed on sustaining tenancies.
The successful candidate will be required to work 30 hours per week, between Monday - Friday 9AM - 5PM. There is a requirement for occasional availability on weekends. Temporary cover is required for approximately 3 months, with the possibility of extension. The pay rate is £13.89 per hour, with £2.02 holiday pay, totalling £15.91 per hour.
Please note; this role involves working in clients' homes and across the community.
In this position, you will be required to:
- Work as part of a community based team, working intensively with a small caseload of complex cases focusing on homelessness prevention
- Support customers around tenancy sustainment ensuring a person centred, strength based and solution focussed approach
- Ensure the service is delivered using Trauma informed and Psychologically informed systems and values
- Carry out an assessment of need with new customers to establish and develop an appropriate plan of support
- Where needed support and assist customers with all the practical aspects of moving and setting up a new home
- Participate in all parts of the service from the initial referral, being able to confidently triage to the right level of support, completing assessments and crisis support as required
- Provide in-depth advice and information to customers on various topics such as welfare benefits, education, employment and accessing services
- Provide advice and support to help customers sustain their housing and build a home, to access health care for physical and/or mental health conditions, explore work and training opportunities and offer encouragement to access support services
- Engage with appropriate stakeholders and specialist agencies to achieve positive outcomes; working collaboratively and adhering to the Social Care principle of 'No decision about me, without me' ensuring the customer is at the heart of any work carried out
- Support customers to develop independence so they can establish and maintain their own tenancies and accommodation
To apply for this role, you must have:
- Experience working with those who have slept rough/have experienced other forms of homelessness and those that present with complex/multiple needs
- Experience providing a visiting/floating support service
- Knowledge of Housing law and homelessness prevention legislation, including the HRA as well as Housing First and Housing First principles
- Experience achieving positive outcomes and working in a trauma informed way
- Ability to engage customers who are deemed hard to reach, including people in crisis and in chaotic situations
- Experience supporting interventions and techniques around homelessness prevention and tenancy sustainment
- Ability to carry out strength-based assessments and support planning along with providing advocacy and liaison on behalf of those worked with
- Knowledge of Safeguarding legislation and how it applies to vulnerable adults
- Numeracy skills sufficient to advise customers on benefit entitlements, debt issues and household budgeting and management
- Ability to use IT software packages (e.g. spreadsheets, word processing and databases)
- Beneficial: if the candidate drives and has a car. This is not essential as long as the candidate can travel around Southend
Candidates must confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible
|