Housing Officer 1
Complex Needs | 1 N17 |£20.46 per hour (incl. of Holiday Pay) | 1-2 months | Job Ref: BD9024 | Posted: 17/10/2024
Central is currently recruiting for a Housing Officer to work in the Haringey area. The service provides a high quality housing management service by being a primary point of contact for tenants.
The successful candidate will be required to work 32 hours per week, working between Monday - Friday. The core hours are 10AM - 4PM, with flexible starting and finishing times. Please note; the candidate will need to work the same days each week. The 32 hours can be worked over 4 or 5 days. Cover is required for approximately 1 month, with the possibility of extension. The pay rate for this role is £18.06 per hour, with £2.40 holiday pay, totalling £20.46 per hour.
Please note; this role may include hybrid working of 1 day per week at home depending on the needs of the service.
In this position, you will be expected to;
- Ensure the Service accommodation is safe, comfortable and appropriate for the needs of its occupants.
- Interview and assess applicants. In particular, ensure that prospective tenants and residents have a positive attitude towards sharing, realistic expectations and awareness of their own obligations towards their housemates and the organisation.
- Be proactive in establishing positive relationships, intervene at an early stage in tenant disputes, and deliver a speedy and focused response to anti-social behaviour and other breaches of tenancy.
- Allocate and let void properties. Carry out accompanied viewings and manage the sign-up process, ensuring that all new tenants understand their rights and responsibilities
- Enforce the organisations arrears recovery policy, including proactive discussions with residents, early intervention, home visits and court/eviction attendance.
- Carry out regular stock condition inspections, health & safety and service inspections including cleaning and gardening. Be aware of any antisocial behaviour affecting neighbours or our residents and deal with this as per policy
- Carry out pre- and post- inspections of reported maintenance issues. Arrange for the procurement of furniture and other items where this is agreed with agencies who purchase our services.
- Work with tenants to develop priorities for minor works and environmental improvements, with particular reference to décor, communal areas and gardens.
- Assist tenants to deal with other agencies, including Universal Credit and Housing Benefit
- Advise tenants who want to move on, of their housing options
To apply for this role, you must have:
- Minimum 1 years' experience of housing management
- Knowledge and understanding of voids, income and rent arrears
- Experience of ordering and assessing repairs
- Understanding of Health & Safety law
Candidates must confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible.
|