Support Assistant
Young People | 1 CR0 |£14.74 per hour (incl. of Holiday Pay) | 3-4 months | Job Ref: BD9018 | Posted: 10/10/2024
Central is currently recruiting for a Support Assistant, to work in the Croydon area. The 44 bed service provides support to homeless young people aged 16-22 with a range of support needs.
The successful candidate will be required to work 37.5 hours per week, working across Monday - Sunday on a rota basis, covering early, mid and late shifts between 7AM - 10PM. Temporary cover is required for approximately 3 months. The pay rate for this role is £13.15 per hour, with £1.59 holiday pay, totalling £14.74 per hour.
In this position, you will be expected to;
- Work with Support Worker/Mentor colleagues to support them with their caseload of clients and manage a caseload of 3 key clients
- Work with customers to create bespoke Staying Safe Plans which identify and address risks to help them to stay safe on a day-to-day basis
- Cover reception duties and tasks
- Support customers in effectively managing their tenancy agreements
- Collaborate with both internal and external resettlement support services to empower customers to identify positive 'move on' opportunities and develop the necessary skills to thrive independently beyond our services
- Support customers to access the best levels of external and internal support available including employment and training opportunities.
- Work with the team to ensure maximum occupancy in the services by clearing/sorting to make vacant rooms ready for new customers in a timely manner
- Use basic coaching/counselling skills to support customers and operate within a Psychological & Trauma-informed framework to achieve results
- Identify opportunities for customer involvement and collaborate with them to organise events and activities, encompassing breakfast/lunch-centred gatherings, educational and social events
To apply for this role, you must have;
- Experience of working with and supporting people who have experienced homelessness to achieve a level of independent living
- Understand the principles of Safeguarding People and how these apply in the day-to-day role
- Experience of, or the ability to, work with software/in-house databases to keep accurate customer records
- Knowledge of resources available to people who have experienced homelessness including government benefits
- Ability to communicate effectively with a wide range of people both orally and in writing
- Ability to utilise basic counselling and coaching techniques to support homeless people
- Good understanding and working knowledge of Microsoft Office
Candidates must confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible.
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How to apply:
If you feel that you fully meet the above outlined criteria for this role and would like to apply for this post, please either forward your CV for consideration to work@centralcare.co.uk or upload it below.
*Please note the above outlined experience is the 'minimum' first stage criteria for this role, we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position.
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