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Support Officer (london A)
Young People | 1 E5 |£15.03 per hour (incl. of Holiday Pay) | 2-3 months | Job Ref: BD8824 | Posted: 09/02/2024

Central is currently recruiting for a female Support Officer, to work in the Hackney area. The service is a medium to high support teen parent service that can hold 8 service users and their babies. The aim of the service is to provide a secure environment and support users with emotional needs, boundaries and promote independent living.

The successful candidate will be required to work 37.5 hours per week, working across Monday - Sunday on a rota basis, covering shifts between the hours of 7:30AM - 8:30PM. You will be required to work one weekend a month. Temporary cover is required for approximately 3 months. The pay rate for this role is £13.35 per hour, with £1.68 holiday pay, totalling £15.03 per hour.

In this position, you will be expected to;
- Hold a caseload of 2-4 young parents, carrying out key working sessions which result in agreed Support Plans
- Complete comprehensive risk and needs assessments
- Use SMART goal planning to provide needs led holistic support
- Support service users to develop the necessary skills to live independently, and to access training, education and work.
- Maintain customer files and ensure that accurate and up to date records are kept of support provided to customers.
- Liaise closely with the Housing Management Team to identify problems with Housing Benefit payments, review rent collection and address other tenancy-related matters.

To apply for this role candidates must have;
- Experience of working with young people and teen parents
- Experience of working in a supported accommodation setting
- Experience and knowledge of support and assessment of young people, including risk and needs assessments.
- Experience managing a caseload and building trusting relationships.
- Knowledge and understanding of up to date legislation and government frameworks relevant to young people
- A good understanding of safeguarding children and adults
- Knowledge of the Housing Sector
- Experience managing and deescalating challenging situations and writing incident reports and handovers
- IT skills including use of Microsoft packages such as Word

Please note this role is female only. Gender is considered to be a genuine occupational requirement - Equality Act 2010.

Candidates must confirm their interest as soon as possible, with interviews scheduled shortly and the appointed candidate expected to start as soon as possible.

How to apply:

If you feel that you fully meet the above outlined criteria for this role and would like to apply for this post, please either forward your CV for consideration to work@centralcare.co.uk or upload it below.

*Please note the above outlined experience is the 'minimum' first stage criteria for this role, we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position.

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