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Support Worker (with Caseload)
Complex Needs | 1 CR0 |£14.02 per hour (incl. of Holiday Pay) | 2-3 months | Job Ref: BD7877 | Posted: 06/01/2022

Central is currently recruiting for a Support Worker, to work in the Croydon area. The service provides support to people with complex needs including rough sleepers and clients with mental health and substance misuse issues. The hostel aims to support customers to increase their life skills, self-management and confidence to successfully sustain independent living.

The successful candidate will be required to work 37.5 hours per week, working across Monday - Sunday on a rota basis, covering early (7AM - 3PM), mid (10AM - 6PM or 11AM - 7PM) and late (2PM - 10PM) shifts. There will be 2 weekends off in a 6 week rota. Cover is required for 2 months. The pay rate for this role is £12.51 per hour, with £1.51 holiday pay, totalling £14.02 per hour.

In this position, you will be expected to;
- Hold a caseload of key clients and conduct regular key working sessions resulting in agreed Support Plans
- Complete comprehensive risk and needs assessments which are regularly reviewed
- Establish supportive and professional relationships with customers and deal effectively with unpredictable and challenging situations
- Ensure customers are supported to achieve independent living through proactive support and building positive links with relevant agencies.
- Liaise with external partners, including accessing appropriate statutory and voluntary services.
- Ensure fair access through interviewing and assessing the suitability of referrals, based on the criteria of the project.
- Support customers to pay their rent, including providing advice on benefits and debt management.
- Deal with breaches of occupancy agreements sensitively and efficiently
- Produce and monitor records including rent, Supporting People monitoring information and CORE reports within required deadlines.
- Carry out regular Health and Safety inspections, taking immediate action to remedy health and safety defects and alerting the appropriate people in line with Health and Safety Policies.
- Maintain clear and concise records of all key working sessions

To apply for this role, you must have;
- Experience of supporting vulnerable people to achieve independent living.
- An understanding of the reasons why people become homeless and the needs and challenges they face.
- Knowledge of statutory and voluntary resources available to homeless people including an understanding of welfare benefits.
- Ability to take on a caseload with responsibility for key working a group of customers, co-ordinating support packages and proactively ensuring all necessary tasks and activities are completed
- Ability to document clear records and to evidence outcomes achieved with customers.
- Ability to manage time and multiple priorities effectively

Candidates must confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible.

How to apply:

If you feel that you fully meet the above outlined criteria for this role and would like to apply for this post, please either forward your CV for consideration to work@centralcare.co.uk or upload it below.

*Please note the above outlined experience is the 'minimum' first stage criteria for this role, we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position.

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