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Support Worker (with Caseload)
Complex Needs | 1 CR7 |£14.02 per hour (incl. of Holiday Pay) | 6+ months | Job Ref: BD7762 | Posted: 14/10/2021

Central is currently recruiting for two Assessment and Referral Support Workers, to work in the Croydon area in the organisations Somewhere Safe to Stay hub. The service acts as a short-term assessment and sleep space for those at risk of immediate rough sleeping and as a response to those verified as rough sleeping in the borough of Croydon. The service provides intensive move-on support.

The successful candidate will be required to work 37.5 hours per week, working across Monday - Friday covering early, mid and late shifts. Please note, there will be occasional evenings and weekend cover required. Cover is required until March 2022. The pay rate for this role is £12.51 per hour, with £1.51 holiday pay, totalling £14.02 per hour.

The successful candidate will work across 3 sites in Croydon and within the local community to support service users.

In this position, you will be expected to;
- Support people accessing the Hub to identify appropriate housing options and to access this quickly to prevent homelessness or rough sleeping
- Create resettlement plans alongside customers by identifying the most appropriate housing pathway
- Carry out initial assessment and address immediate needs for people ensuring access to health care where necessary and that basic needs are met
- Assess the suitability of referrals, based on the criteria of the project
- Complete the necessary referral forms, housing applications, benefits forms or other processes in order to effect resettlement
- Support people to move to the next step in their housing pathway
- Liaise with external partners, including accessing appropriate statutory and voluntary services, following up on referrals and resettlement plan and advocating for customers.
- Carry out regular Health and Safety inspections of the Hub and report any maintenance issues

To apply for this role, you must have;
- Experience of supporting vulnerable people to achieve resettlement, provision of housing advice or experience of rapid assessment and referral work.
- An understanding of the reasons why people become homeless and the needs and challenges they face
- Knowledge of safeguarding issues and how they apply in day to day work
- Knowledge of statutory and voluntary resources available to homeless people including an understanding of housing and welfare benefits
- Ability to document clear records and to evidence outcomes achieved with customers
- Ability to engage with customers to complete housing assessments and identify move on plans
- Ability to support customers to navigate swift resettlement and access a number of services

Candidates must confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible.

How to apply:

If you feel that you fully meet the above outlined criteria for this role and would like to apply for this post, please either forward your CV for consideration to work@centralcare.co.uk or upload it below.

*Please note the above outlined experience is the 'minimum' first stage criteria for this role, we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position.

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