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Everything you would expect from an agency, and more ...

Worker Benefits

Speed of Registration (& re-registration)

Our aim is to register candidates and get them into work as quickly as possible and although our registration process is incredibly thorough, we regularly achieve this within 5 working days (for those with a portable DBS). On average our registration process will take between 10 – 15 working days.

Volume of work

We manage a number of organisations' staff banks, so we have hundreds of ad hoc & emergency shifts to cover every week. For candidates that are looking to get into work as quickly as possible, this means you can start working the moment your registration is complete, assuming you have the right experience and availability.

In addition to ad hoc work, we are the agency of choice for over 50 London based organisations, who ask us to provide workers and managers to cover temporary full-time vacancies and permanent positions.

Variety of work

Please see the tables below for a list of the environments we place workers into and the service user groups our registered workers will support.

Residential settings
Supported Accommodation
Floating Support Services
Outreach Services
Day Centres
Refuges & safe houses
Community Services
Drop In Services
Sheltered & Extra Care
Service User Groups
People with mental health issues
Young people and care leavers
People with substance misuse and complex needs
Former rough sleepers and homeless people
Adults and children with learning disabilities
Refugees and asylum seekers
People fleeing domestic abuse
Single and teenage parents
Older People

Our Professional & Supportive Staff

As a ‘values based’ company working within a ‘people’ business, it is very important that everyone who works at Central aspires to the same values. Our internal recruitment processes are designed to identify individuals who understand the sector in which we work, respect the recipients of our service and whose personal values are aligned to those of the company. We are therefore confident that all your interactions with our staff will be positive, supportive and professional.

Accurate and prompt payroll

We understand how important it is to be paid accurately and on time. We have therefore invested heavily in CentralAxis, our web-based operating platform, that manages the on-line timesheet system and worker portals, where you can update your availability, view completed and upcoming shifts, access your eLearning courses and much more. In addition, our supportive and knowledgeable payroll team will help you to understand our finance procedures to ensure you are paid accurately and on time.

Our Values

Central’s values are integrated into all transactions within our ‘people business’ as we endeavour to; foster open & honest channels of communication, respect diversity, deliver excellence, be accountable and to work as a coherent team.

  • Honesty
  • Respect
  • Excellence
  • Accountability
  • Team work


Once you have successfully registered with Central you will have free access to a number of our eLearning courses, including:

  • Safeguarding Adults
  • Medication Awareness
  • Equality & Diversity
  • Introduction to Mental Health

Pension Enrolment

In line with current pension legislation (Pensions Act 2008), Central auto-enroll all eligible workers, make payments on their behalf and add employer contributions.

Our chosen pension provider is Nest, which we have chosen for its low fees and flexibility, allowing workers to opt in or out at any time.

For further information please visit:http://www.nestpensions.org.uk/

The opportunity Central provided me with has been life changing, not only for me but also for the service users. Anna is very friendly and has a professional approach which has been an encouragement to me. — Simone