Support Assistant
Complex Needs | 1 IG1 |£15.52 per hour (incl. of Holiday Pay) | 2-3 months | Job Ref: BD9178 | Posted: 25/03/2025
Central Recruitment is currently recruiting for a Support Assistant, to work in the Ilford area. The service provides supported housing accommodation to clients with complex needs and a history of rough sleeping.
The successful candidate will be required to work 37.5 hours per week, working across Monday - Sunday on a rota basis covering 10AM - 6PM shifts. Temporary cover is required for approximately 2 months with the possibility of extension. The pay rate for this role is £13.85 per hour, with £1.67 holiday pay, totalling £15.52 per hour.
In this position, you will be expected to;
- Ensure the building is free of any slips and trips meeting health and safety requirements
- Ensure new clients are made to feel comfortable and are given information concerning the hostel and other local services.
- Manage the service reception
- Hold a caseload and assist with key working responsibilities
- Complete comprehensive needs and risk assessments, risk management and support plans
- Carry out weekly/daily flat inspections and welfare check for residents
- Provide support in viewing move on properties
- Work with clients to identify activities that they would like to take part in, to prepare them for independence and move through
- Run activities or small groups in response to identified client need or as part of a project/borough wide programme of group work
- Ensure that safeguarding and addressing the immediate needs of clients are paramount to service delivery
- Complete incident reports and raise to hostel manager
To apply for this role candidates must have;
- Experience of working with complex needs and homelessness in a hostel environment
- Desirable; experience holding a caseload, completing comprehensive needs and risk assessments and creating Support Plans
- A strong understanding of the issues that typically disrupt progress in journeys towards independence, such as mental health, substance misuse, self-harm, anger management, learning impairment and frailty due to illness
- A good understanding of the Strengths and Recovery model, and the ability to engage, support and motivate clients to progress within a Psychologically Informed Environment (PIE)
- The ability to work intensively with clients, respond calmly to crisis and deal promptly, effectively and safely to complex and challenging situations
- IT skills including the use of Microsoft Office programmes and database recording systems
- Ability to take initiative, be proactive and a willingness to work
Candidates must confirm their interest as soon as possible, with interviews scheduled on Monday 31st March and the appointed candidate expected to start on Tuesday 1st April.
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