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Resilience at Work: Skills and Strategies for Frontline Staff

Duration

1 day

Course Overview



Central Training's Resilience at Work course is designed for front line staff dealing with high stress situations and complex needs, wanting to build strategies for resilience in challenge. The trainer will focus on the importance of resilience when faced with challenge and stress in the workplace and the candidates will have the opportunity to look at the impact of stress on their mental and physical health. Finally they will explore strategies, goals and skills for developing resilience and balance in work relationships and daily life.


Learning Outcomes



The course aims to equip candidates with the skills to:
  • Recognise & manage stress responses
  • Understand the importance of emotional regulation
  • Develop adaptability
  • Focus on empathy levels
  • Understand the impact of change
  • Build healthy strategies & skills
  • Focus on life balance


  • Methods of Delivery



    This training is interactive and employs, group work, presentations and case studies. Delegates are provided with comprehensive learner notes to facilitate learning.
    • Course Content
    • Audience
    • Training Considerations
    • Certification
    • Related Courses

    Course Content

    • Stress responses & management
    • Emotional regulation
    • Communication skills
    • The Cycle of Change
    • Strategies & skills for resilience building
    • Life balance focus

    Target Audience

    All front line staff dealing with high stress situations and complex needs, wanting to build strategies for resilience in challenge.

    Training Considerations

    There are no pre-training requirements for this course.

    Certification

    Upon completion of the course, the delegates will receive a certificate of attendance.

    Related Courses

    Personal Safety & Lone Working (PIE-Informed)
    Working with Hard-to-Engage Service Users
    Working with Substance Misuse & Addiction
     
    Resilience at Work: Skills and Strategies for Frontline Staff
    Duration: 1 day

    Course overview:

    Central Training's Resilience at Work course is designed for front line staff dealing with high stress situations and complex needs, wanting to build strategies for resilience in challenge. The trainer will focus on the importance of resilience when faced with challenge and stress in the workplace and the candidates will have the opportunity to look at the impact of stress on their mental and physical health. Finally they will explore strategies, goals and skills for developing resilience and balance in work relationships and daily life.


    Learning outcomes:

    The course aims to equip candidates with the skills to:

    · Recognise & manage stress responses
    · Understand the importance of emotional regulation
    · Develop adaptability
    · Focus on empathy levels
    · Understand the impact of change
    · Build healthy strategies & skills
    · Focus on life balance




    Methods of delivery:

    This training is interactive and employs, group work, presentations and case studies. Delegates are provided with comprehensive learner notes to facilitate learning.


    LEARNING OBJECTIVES
    · Stress responses & management
    · Emotional regulation
    · Communication skills
    · The Cycle of Change
    · Strategies & skills for resilience building
    · Life balance focus


    TARGET AUDIENCE
    All front line staff dealing with high stress situations and complex needs, wanting to build strategies for resilience in challenge.

    TRAINING CONSIDERATIONS
    There are no pre-training requirements for this course.

    CERTIFICATION
    Upon completion of the course, the delegates will receive a certificate of attendance.

    RELATED COURSES
    Personal Safety & Lone Working (PIE-Informed)
    Working with Hard-to-Engage Service Users
    Working with Substance Misuse & Addiction

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