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Welfare Benefits: An Introduction

Duration

1 day

Course Overview



Central Training's Welfare Benefits: An Introduction course covers the different groups of benefits including means-tested, contributory, and disability benefits. The course provides real case examples of some of the issues that can arise within the legacy benefits system and gives an overview of Universal Credit (UC). The trainer aims to give delegates a basic but detailed level of knowledge of the complex benefits system and gives a brief introduction to further aspects of the field and training needs including claiming Personal Independence Payment (PIP) and understanding Universal Credit.


Learning Outcomes



By the end of this course, delegates will have covered:
  • The benefits system
  • Means-testing
  • Identifying the relevant group for individual benefits
  • Principles of Universal Credit
  • Problem solving and asking for help
  • Signposting
  • Awareness of own further training needs


  • Methods of Delivery



    This course is delivered via Central Training's Virtual Learning Environment. The trainer utilises online / power-point presentation with activities & discussions.
    • Course Content
    • Audience
    • Training Considerations
    • Certification
    • Related Courses

    Course Content

    • What is means-testing
    • Different groups of benefits
    • The 'mapping' of means-testing
    • Introduction to Universal Credit
    • Introduction to eligibility for disability benefits
    • How to problem solve

    Target Audience

    Frontline staff, volunteers with no experience / newly appointed advisers with little or no working knowledge of the benefits system.

    Training Considerations

    An interest in benefits work / understanding the benefits system

    Certification

    Upon completion of the course, the delegates will receive a certificate of attendance.

    Related Courses

    Universal Credit
     
    Welfare Benefits: An Introduction
    Duration: 1 day

    Course overview:

    Central Training's Welfare Benefits: An Introduction course covers the different groups of benefits including means-tested, contributory, and disability benefits. The course provides real case examples of some of the issues that can arise within the legacy benefits system and gives an overview of Universal Credit (UC). The trainer aims to give delegates a basic but detailed level of knowledge of the complex benefits system and gives a brief introduction to further aspects of the field and training needs including claiming Personal Independence Payment (PIP) and understanding Universal Credit.


    Learning outcomes:

    By the end of this course, delegates will have covered:
    · The benefits system
    · Means-testing
    · Identifying the relevant group for individual benefits
    · Principles of Universal Credit
    · Problem solving and asking for help
    · Signposting
    · Awareness of own further training needs




    Methods of delivery:

    This course is delivered via Central Training's Virtual Learning Environment. The trainer utilises online / power-point presentation with activities & discussions.


    LEARNING OBJECTIVES
    · What is means-testing
    · Different groups of benefits
    · The 'mapping' of means-testing
    · Introduction to Universal Credit
    · Introduction to eligibility for disability benefits
    · How to problem solve


    TARGET AUDIENCE
    Frontline staff, volunteers with no experience / newly appointed advisers with little or no working knowledge of the benefits system.

    TRAINING CONSIDERATIONS
    An interest in benefits work / understanding the benefits system

    CERTIFICATION
    Upon completion of the course, the delegates will receive a certificate of attendance.

    RELATED COURSES
    Universal Credit

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