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Managing Stressed Staff
Duration 1 day
Course Overview
This course examines stress in the workplace and defines acceptable/good stress, and toxic stress. It covers the causes of work-related stress, its signs and symptoms, and the treatment, support and self-help that are available. The course also refers to the HSE Management Standards and the importance of early intervention; disclosure at work; support and reasonable adjustments; the role of the manager; how to hold sensitive conversations; and what to do when performance becomes an issue.
Learning Outcomes
This course is designed to cover: The causes and signs of work-related stress A range of strategies for supporting stressed staff Key skills for holding sensitive conversations
Methods of Delivery
This course is very interactive and is designed to give delegates a good overview of the key issues on the agenda. The trainer will employ a mix of group work, case studies, and visual presentation throughout the day.
- Course Content
- Audience
- Training Considerations
- Certification
- Related Courses
Course Content
- Work-related stress and other mental health problems: definitions
- Causes, symptoms, treatment, support and self-help
- The role of the manager and the HSE Management Standards
- The importance of early intervention and reasonable adjustments
- Disclosure issues and holding sensitive conversations
- Managing absence and performance issues
Target Audience
This course is relevant to managers or HR staff who wish to gain more skills or re-fresh their knowledge on managing staff who are stressed.
Training Considerations
Mental Health Awareness as well as Management Skills training would be useful but is not necessary.
Certification
The delegates will receive a certificate of attendance upon completion of the course.
Related Courses
Mental Health, Wellbeing and Self-Care at Work: A Practical Workshop for Staff
Mental Health Awareness
Performance Management
Managing Appraisals and Effective Supervision
Delegation & Time Management
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