Central Training - In-house Course Profiles

In-house Training >> View Course Profiles >> Influencing & Negotiation Skills


Influencing & Negotiation Skills Course Overview Central Training's Influencing & Negotiating Skills training explores the differences between negotiating and influencing and when and how to use each. It is designed to be experiential and to assist delegates to reflect upon their current skills and abilities with a view to developing them further in order to achieve organisational and personal goals. Learning Outcomes By the end of this course delegate will have covered: Definitions of negotiating and influencing When and when not to use each The importance of having constructive conversations: rights, responsibilities and outcomes Understanding the importance of valuing and respecting ourselves and others The 6 principles of influencing Rapport: what is it and how to develop it, including the importance of empathy Assertiveness: definition and how to convey confidence to others Saying No Giving Feedback Negotiating: styles of negotiation, self-reflection and the stages Methods of Delivery Attendees are provided with course handouts for use on the day and for future reference. The trainer uses a variety of visual presentation, flipchart work, plenary discussion and subgroup work to ensure that all course objectives are met, while providing a safe, open forum for delegates to exchange views and practices. Course Content Audience Training Considerations Certification Related Courses Course Content The differences between negotiating and influencing The 6 principles of influencing Developing rapport What to consider in order to be assertive at work and thus influence others Giving feedback Negotiation styles and the stages of negotiation Target Audience Anyone working within the health, housing, educational and social care sectors who wish to develop the skills of influencing and negotiation Training Considerations There are no pre-training requirements for this course. Certification Upon completion of the course, the delegates will receive a certificate of attendance. Related Courses Assertiveness Constructive Conversations Communication: Giving & Recieving Feedback

Influencing & Negotiation Skills

Course Overview

Central Training's Influencing & Negotiating Skills training explores the differences between negotiating and influencing and when and how to use each. It is designed to be experiential and to assist delegates to reflect upon their current skills and abilities with a view to developing them further in order to achieve organisational and personal goals.

Learning Outcomes

By the end of this course delegate will have covered:

Definitions of negotiating and influencing

When and when not to use each

The importance of having constructive conversations: rights, responsibilities and outcomes

Understanding the importance of valuing and respecting ourselves and others

The 6 principles of influencing

Rapport: what is it and how to develop it, including the importance of empathy

Assertiveness: definition and how to convey confidence to others

Saying No

Giving Feedback

Negotiating: styles of negotiation, self-reflection and the stages

Methods of Delivery

Attendees are provided with course handouts for use on the day and for future reference. The trainer uses a variety of visual presentation, flipchart work, plenary discussion and subgroup work to ensure that all course objectives are met, while providing a safe, open forum for delegates to exchange views and practices.

Course Content
Audience
Training Considerations
Certification
Related Courses

Course Content

The differences between negotiating and influencing
The 6 principles of influencing
Developing rapport
What to consider in order to be assertive at work and thus influence others
Giving feedback
Negotiation styles and the stages of negotiation

Target Audience

Anyone working within the health, housing, educational and social care sectors who wish to develop the skills of influencing and negotiation

Training Considerations

There are no pre-training requirements for this course.

Certification

Upon completion of the course, the delegates will receive a certificate of attendance.

Related Courses

Assertiveness
Constructive Conversations
Communication: Giving & Recieving Feedback


Influencing & Negotiation Skills COURSE OVERVIEW: Central Training's Influencing & Negotiating Skills training explores the differences between negotiating and influencing and when and how to use each. It is designed to be experiential and to assist delegates to reflect upon their current skills and abilities with a view to developing them further in order to achieve organisational and personal goals. Learning Outcomes: By the end of this course delegate will have covered: ·Definitions of negotiating and influencing ·When and when not to use each ·The importance of having constructive conversations: rights, responsibilities and outcomes ·Understanding the importance of valuing and respecting ourselves and others ·The 6 principles of influencing ·Rapport: what is it and how to develop it, including the importance of empathy ·Assertiveness: definition and how to convey confidence to others ·Saying No ·Giving Feedback ·Negotiating: styles of negotiation, self-reflection and the stages METHODS OF DELIVERY: Attendees are provided with course handouts for use on the day and for future reference. The trainer uses a variety of visual presentation, flipchart work, plenary discussion and subgroup work to ensure that all course objectives are met, while providing a safe, open forum for delegates to exchange views and practices. LEARNING OBJECTIVES ·The differences between negotiating and influencing ·The 6 principles of influencing ·Developing rapport ·What to consider in order to be assertive at work and thus influence others ·Giving feedback ·Negotiation styles and the stages of negotiation TARGET AUDIENCE Anyone working within the health, housing, educational and social care sectors who wish to develop the skills of influencing and negotiation TRAINING CONSIDERATIONS There are no pre-training requirements for this course. CERTIFICATION Upon completion of the course, the delegates will receive a certificate of attendance. RELATED COURSES Assertiveness Constructive Conversations Communication: Giving & Recieving Feedback

Influencing & Negotiation Skills
COURSE OVERVIEW:

Central Training's Influencing & Negotiating Skills training explores the differences between negotiating and influencing and when and how to use each. It is designed to be experiential and to assist delegates to reflect upon their current skills and abilities with a view to developing them further in order to achieve organisational and personal goals.

Learning Outcomes:

By the end of this course delegate will have covered:
·Definitions of negotiating and influencing
·When and when not to use each
·The importance of having constructive conversations: rights, responsibilities and outcomes
·Understanding the importance of valuing and respecting ourselves and others
·The 6 principles of influencing
·Rapport: what is it and how to develop it, including the importance of empathy
·Assertiveness: definition and how to convey confidence to others
·Saying No
·Giving Feedback
·Negotiating: styles of negotiation, self-reflection and the stages

METHODS OF DELIVERY:

Attendees are provided with course handouts for use on the day and for future reference. The trainer uses a variety of visual presentation, flipchart work, plenary discussion and subgroup work to ensure that all course objectives are met, while providing a safe, open forum for delegates to exchange views and practices.

LEARNING OBJECTIVES
·The differences between negotiating and influencing
·The 6 principles of influencing
·Developing rapport
·What to consider in order to be assertive at work and thus influence others
·Giving feedback
·Negotiation styles and the stages of negotiation

TARGET AUDIENCE
Anyone working within the health, housing, educational and social care sectors who wish to develop the skills of influencing and negotiation

TRAINING CONSIDERATIONS
There are no pre-training requirements for this course.

CERTIFICATION
Upon completion of the course, the delegates will receive a certificate of attendance.

RELATED COURSES
Assertiveness
Constructive Conversations
Communication: Giving & Recieving Feedback