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                Assertiveness - Building Confidence  
          
Duration1 day
 
 Course Overview  Central Training's Assertiveness - Building Confidence course is designed to equip delegates with the skills to be more assertive in responding to challenges at work and home by building a positive and optimistic attitude grounded in self-esteem. As well as examining differences between assertiveness, passivity, and aggression, delegates will explore ways to increase their ability to be assertive in recognising their rights, discovering how to set effective boundaries, and knowing when and how to seek support. The day is very interactive and the delegates will have opportunities to consider how assertiveness can build their ability to protect themselves from bullying, exploitation, attack and hostility.
 
 Learning Outcomes This course is designed to cover: The theory of assertivenessPractical ways of being assertiveDifference between passivity, aggression, passive aggression and assertivenessThe value of clear boundariesSources of support
 
 Methods of Delivery The trainer uses an interactive mix of ice-breakers, role plays, group exercises and energisers to accompany trainer presentation. Delegates will be encouraged to work with their own situations and scenarios where assertiveness is required.
                  
        - Course Content
 
        - Audience
 
        - Training Considerations
 
             - Certification
 
             - Related Courses
            
       
             
        
        Course Content
                  
         - Assertiveness: definitions, techniques and skills
 - Self-esteem, self-confidence and assertiveness
 - The difference between assertiveness, passivity and aggression
 - Personal rights, limits and boundaries
 - The value of clear boundaries
 - Seeking support
  
         
        
        Target Audience
                 
          People in a work setting regardless of role or function who need time and space to examine, learn and practice positive and assertive techniques for working with others effectively. 
However, particular attention will be paid to being assertive within a social care context.
         
         
             Training Considerations
                 
          Delegates should consider their own cases where assertiveness skills have been required and be prepared to contribute these to inter-group learning.
         
         
             Certification
                 
          Upon completion of the course, the delegates will receive a certificate of attendance.
         
         
             Related Courses
                 
          Professional Boundaries & Good Practice Stress - Positive Management Strategies
         
         
       
       
             
         
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