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Challenging Behaviour Refresher (Half Day) Duration Half Day Course Overview Central Training's Challenging Behaviour Refresher course offers the opportunity to refresh the knowledge and skills gained from the Managing and Responding to Challenging Behaviour full day course. The course will cover the key elements of the 1 day course - using proactive approaches, the functions of challenging behaviours, potential triggers and assessing/managing risk. Learners will also refresh their knowledge of assertive negotiation and calming techniques and reflect on their own support needs should an incident of challenging behaviour occur. There will be opportunities to reflect on their practice in light of previous learning and to consider if there are any further areas for development. Learning Outcomes This course is designed to enable delegates to: Adopt a positive and proactive approach to responding to aggression Identify the contributing factors of aggression Utilise teamwork, limit setting, and boundaries to avoid/contain incidents Practise a range of calming, problem-solving, and de-escalation techniques Understand the support needs of staff and clients involved in challenging incidents Perform risk assessment, ongoing evaluation, reporting and recording Methods of Delivery The course uses a range of training methods to provide variety and engagement including: trainer presentation, PowerPoint presentations, flipchart work, group work and discussion, case studies and practical exercises. Course Content Audience Training Considerations Certification Related Courses Course Content Defining challenging behaviour, violence and aggression Understanding why behaviours may happen - functions and triggers The 5 stages of behaviour and how to respond Using assertiveness and negotiation to resolve disquiet Aftercare: responding to the support needs of everyone, including staff Reflecting on practice and identifying areas for further development Target Audience Organisations and individuals within the regulated and professional sectors of health, housing and social care who come into contact with people who use challenging behaviour to express themselves. Training Considerations Delegates must have attended the 1 day course within the last 3 years Certification Upon completion of the course, the delegates will receive a certificate of attendance. Related Courses Assertiveness - Building Confidence Personal Safety, Lone Working and Breakaway Techniques

Challenging Behaviour Refresher (Half Day)

Duration

Half Day

Course Overview

Central Training's Challenging Behaviour Refresher course offers the opportunity to refresh the knowledge and skills gained from the Managing and Responding to Challenging Behaviour full day course. The course will cover the key elements of the 1 day course - using proactive approaches, the functions of challenging behaviours, potential triggers and assessing/managing risk. Learners will also refresh their knowledge of assertive negotiation and calming techniques and reflect on their own support needs should an incident of challenging behaviour occur. There will be opportunities to reflect on their practice in light of previous learning and to consider if there are any further areas for development.

Learning Outcomes

This course is designed to enable delegates to:

Adopt a positive and proactive approach to responding to aggression

Identify the contributing factors of aggression

Utilise teamwork, limit setting, and boundaries to avoid/contain incidents

Practise a range of calming, problem-solving, and de-escalation techniques

Understand the support needs of staff and clients involved in challenging incidents

Perform risk assessment, ongoing evaluation, reporting and recording

Methods of Delivery

The course uses a range of training methods to provide variety and engagement including: trainer presentation, PowerPoint presentations, flipchart work, group work and discussion, case studies and practical exercises.

Course Content
Audience
Training Considerations
Certification
Related Courses

Course Content

Defining challenging behaviour, violence and aggression
Understanding why behaviours may happen - functions and triggers
The 5 stages of behaviour and how to respond
Using assertiveness and negotiation to resolve disquiet
Aftercare: responding to the support needs of everyone, including staff
Reflecting on practice and identifying areas for further development

Target Audience

Organisations and individuals within the regulated and professional sectors of health, housing and social care who come into contact with people who use challenging behaviour to express themselves.

Training Considerations

Delegates must have attended the 1 day course within the last 3 years

Certification

Upon completion of the course, the delegates will receive a certificate of attendance.

Related Courses

Assertiveness - Building Confidence
Personal Safety, Lone Working and Breakaway Techniques


Challenging Behaviour Refresher (Half Day) Duration: Half Day Course overview: Central Training's Challenging Behaviour Refresher course offers the opportunity to refresh the knowledge and skills gained from the Managing and Responding to Challenging Behaviour full day course. The course will cover the key elements of the 1 day course - using proactive approaches, the functions of challenging behaviours, potential triggers and assessing/managing risk. Learners will also refresh their knowledge of assertive negotiation and calming techniques and reflect on their own support needs should an incident of challenging behaviour occur. There will be opportunities to reflect on their practice in light of previous learning and to consider if there are any further areas for development. Learning outcomes: This course is designed to enable delegates to: ·Adopt a positive and proactive approach to responding to aggression ·Identify the contributing factors of aggression ·Utilise teamwork, limit setting, and boundaries to avoid/contain incidents ·Practise a range of calming, problem-solving, and de-escalation techniques ·Understand the support needs of staff and clients involved in challenging incidents ·Perform risk assessment, ongoing evaluation, reporting and recording Methods of delivery: The course uses a range of training methods to provide variety and engagement including: trainer presentation, PowerPoint presentations, flipchart work, group work and discussion, case studies and practical exercises. LEARNING OBJECTIVES ·Defining challenging behaviour, violence and aggression ·Understanding why behaviours may happen - functions and triggers ·The 5 stages of behaviour and how to respond ·Using assertiveness and negotiation to resolve disquiet ·Aftercare: responding to the support needs of everyone, including staff ·Reflecting on practice and identifying areas for further development TARGET AUDIENCE Organisations and individuals within the regulated and professional sectors of health, housing and social care who come into contact with people who use challenging behaviour to express themselves. TRAINING CONSIDERATIONS Delegates must have attended the 1 day course within the last 3 years CERTIFICATION Upon completion of the course, the delegates will receive a certificate of attendance. RELATED COURSES Assertiveness - Building Confidence Personal Safety, Lone Working and Breakaway Techniques

Challenging Behaviour Refresher (Half Day)
Duration: Half Day

Course overview:
Central Training's Challenging Behaviour Refresher course offers the opportunity to refresh the knowledge and skills gained from the Managing and Responding to Challenging Behaviour full day course. The course will cover the key elements of the 1 day course - using proactive approaches, the functions of challenging behaviours, potential triggers and assessing/managing risk. Learners will also refresh their knowledge of assertive negotiation and calming techniques and reflect on their own support needs should an incident of challenging behaviour occur. There will be opportunities to reflect on their practice in light of previous learning and to consider if there are any further areas for development.

Learning outcomes:
This course is designed to enable delegates to:
·Adopt a positive and proactive approach to responding to aggression
·Identify the contributing factors of aggression
·Utilise teamwork, limit setting, and boundaries to avoid/contain incidents
·Practise a range of calming, problem-solving, and de-escalation techniques
·Understand the support needs of staff and clients involved in challenging incidents
·Perform risk assessment, ongoing evaluation, reporting and recording

Methods of delivery:
The course uses a range of training methods to provide variety and engagement including: trainer presentation, PowerPoint presentations, flipchart work, group work and discussion, case studies and practical exercises.

LEARNING OBJECTIVES
·Defining challenging behaviour, violence and aggression
·Understanding why behaviours may happen - functions and triggers
·The 5 stages of behaviour and how to respond
·Using assertiveness and negotiation to resolve disquiet
·Aftercare: responding to the support needs of everyone, including staff
·Reflecting on practice and identifying areas for further development

TARGET AUDIENCE
Organisations and individuals within the regulated and professional sectors of health, housing and social care who come into contact with people who use challenging behaviour to express themselves.

TRAINING CONSIDERATIONS
Delegates must have attended the 1 day course within the last 3 years

CERTIFICATION
Upon completion of the course, the delegates will receive a certificate of attendance.

RELATED COURSES
Assertiveness - Building Confidence
Personal Safety, Lone Working and Breakaway Techniques