Off the shelf and tailored courses and programmes

 
Resilience at Work: Skills and Strategies for Frontline Staff

Duration

1 day

Workplace stress is one of the leading causes of reduced productivity and rising levels of absence and burnout in UK businesses. Investing in resilience training helps employees understand how stress affects their wellbeing and performance in the workplace, while equipping them with practical tools to stay balanced, focussed and effective under pressure.

Course Overview


Central Training's Resilience at Work course aims to equip delegates with the tools required to become more resilient when faced with challenge and stress in the workplace. The trainer will explore a variety of strategies to support the achievement of balance at work, understand the benefits of resilience to both mental and physical health and to build life-long resilience.

Learning Outcomes


The course aims to equip delegates with the skills to:
  • Recognise & manage stress responses
  • Understand the importance of emotional regulation
  • Develop adaptability
  • Focus on empathy levels
  • Understand the impact of change
  • Build healthy strategies & skills
  • Focus on life balance

  • Methods of Delivery


    This training is interactive and employs, group work, presentations and case studies. Delegates are provided with comprehensive learner notes to facilitate learning.
    • Course Content
    • Audience
    • Training Considerations
    • Certification
    • Related Courses

    Course Content

    • Stress responses & management
    • Emotional regulation
    • Communication skills
    • The cycle of change
    • Strategies & skills for resilience building
    • Work-life balance

    Target Audience

    All front line staff dealing with high stress situations and complex needs, wanting to build strategies for resilience in challenge.

    Training Considerations

    There are no pre-training requirements for this course.

    Certification

    Upon completion of the course, the delegates will receive a certificate of attendance.

    Related Courses

    Personal Safety & Lone Working (PIE-Informed)
    Working with Hard-to-Engage Service Users
    Working with Substance Misuse & Addiction
     
    Resilience at Work: Skills and Strategies for Frontline Staff
    Duration: 1 day

    Workplace stress is one of the leading causes of reduced productivity and rising levels of absence and burnout in UK businesses. Investing in resilience training helps employees understand how stress affects their wellbeing and performance in the workplace, while equipping them with practical tools to stay balanced, focussed and effective under pressure.

    Course overview:
    Central Training's Resilience at Work course aims to equip delegates with the tools required to become more resilient when faced with challenge and stress in the workplace. The trainer will explore a variety of strategies to support the achievement of balance at work, understand the benefits of resilience to both mental and physical health and to build life-long resilience.

    Learning outcomes:
    The course aims to equip delegates with the skills to:

    · Recognise & manage stress responses
    · Understand the importance of emotional regulation
    · Develop adaptability
    · Focus on empathy levels
    · Understand the impact of change
    · Build healthy strategies & skills
    · Focus on life balance



    Methods of delivery:
    This training is interactive and employs, group work, presentations and case studies. Delegates are provided with comprehensive learner notes to facilitate learning.


    LEARNING OBJECTIVES
    · Stress responses & management
    · Emotional regulation
    · Communication skills
    · The cycle of change
    · Strategies & skills for resilience building
    · Work-life balance


    TARGET AUDIENCE
    All front line staff dealing with high stress situations and complex needs, wanting to build strategies for resilience in challenge.

    TRAINING CONSIDERATIONS
    There are no pre-training requirements for this course.

    CERTIFICATION
    Upon completion of the course, the delegates will receive a certificate of attendance.

    RELATED COURSES
    Personal Safety & Lone Working (PIE-Informed)
    Working with Hard-to-Engage Service Users
    Working with Substance Misuse & Addiction

    This is my tooltip
    • Training020 7354 6433
    • Recruitment020 7354 6438
    • Managed Services020 7354 6447
    • Payroll & Accounts020 7354 6440